
Lindsay Sanger Norton, Licensed Broker/Property Manager
Owner of SPM
lindsay.solutionsbroker@gmail.
Responsibilities:
- Disputes, Solutions and Resolutions for all customers and agents
- Oversight of all processes and procedures
- Oversight of all Accounting for all of company
- Phone calls and emails proctor (coverage, nights and weekends)
- Management/Association coverage and oversight
- Audit of all Documents/Contracts
- Corporation documentation
- Corporation day to day operation
- Legal Matters/Attorney Contact

Bobby Norton, VP of Operations
Owner of SPM
Responsibilities:
- Maintenance Director: Oversee bids and overall process for maintenance projects
- Disputes, Solutions and Resolutions for all customers and agents
- Oversight of all processes and procedures
- Oversight of all Accounting for all of company
- Phone calls and emails proctor (coverage, nights and weekends)
- Management/Association coverage and oversight
- Audit of all Documents/Contracts
- Corporation documentation
- Corporation day to day operation
- Legal Matters/Attorney Contact

Michelle Combs, Association Bookkeeping and Management
Solutionscambookkeeping@gmail.
Responsibilities:
- All association billing and payment processing
- Initial Accounting for HOA and Management
- Disputes/Solutions/Resolution
- New Owner/Property/Tenant Input/Processing/Accounting
- Oversee BOD, Minutes, Meetings and Agendas
- Management Delinquency and Violations
- Management Lease Construction/Signings
- Oversight for all matters with assigned HOA/Onsite visits
- HOA Document/Vendor Auditor
- HOA first responder

Dorena Wise, Community Association Manager LCAM #54792
Responsibilities:
- Initial Accounting for HOA and Management
- Disputes/Solutions/Resolution
- New Owner/Property/Tenant Input/Processing/Accounting
- Oversee BOD, Minutes, Meetings and Agendas
- Management Delinquency and Violations
- Management Lease Construction/Signings
- Oversight for all matters with assigned HOA/Onsite visits
- HOA Document/Vendor Auditor
- HOA first responder

Joe Gibson, Licensed Property Manager
Responsibilities:
- Initial Accounting for Management
- Disputes/Solutions/Resolution
- New Owner Input/Processing
- New Property Input Processing
- Management Delinquency and 3-Day notice coordinator
- Management Lease Construction
- Lease Signings/Addendums
- Process Move in Transactions to Accounting.
- Security Claims and Disputes
- Collections filing
- List Properties on MLS
- Owner first responder
- Owner and Tenant Contract Negotiations

Kelly Trageser, Licensed Property Manager
Responsibilities:
- Initial Accounting for Management
- Disputes/Solutions/Resolution
- New Owner Input/Processing
- New Property Input Processing
- Management Renewals Coordination Letters
- Management Lease Construction
- Lease Signings/Addendums
- Process Move in Transactions to Accounting.
- Security Claims and Disputes
- Collections filing
- List Properties on MLS
- Owner first responder
- Owner and Tenant Contract Negotiations

Earl Wright, Property Manager/Leasing Agent
Responsibilities:
- Initial Accounting for Management
- Disputes/Solutions/Resolution
- New Owner Input/Processing
- New Property Input Processing
- Renewals Coordination
- Management Lease Construction
- Lease Signings/Addendums
- Process Move in Transactions to Accounting.
- Security Claims and Disputes
- Collections filing
- List Properties on MLS
- Owner and Tenant first responder
- Owner and Tenant Contract Negotiations
- Shows properties for Tenant placement

Suzanne Matheiu, Senior Property Manager/Commercial Property Management Specialist
Responsibilities:
- Initial Accounting for Management
- Disputes/Solutions/Resolution
- New Owner Input/Processing
- New Property Input Processing
- Renewals Coordination
- Management Lease Construction
- Lease Signings/Addendums
- Process Move in Transactions to Accounting.
- Security Claims and Disputes
- Collections filing
- List Properties on MLS
- Owner first responder
- Owner and Tenant Contract Negotiations
- Commercial Property Management Specialty

Hannah Robinson, Property Management Coordinator
Solutionspmcoordinator@gmail.com
Responsibilities:
- Payment Intake and Processing
- Basic Accounting questions for owners and tenants
- Portal Control and set-up
- Tenant Applications Intake and Processing
- Application Summary reports for Owners
- Leasing and Addendum Coordinator
- Move in/Move out and Renewal coordinator
- Security Deposit Control
- Vendor Billing Intake and Input (must be sent to billing@spmbrevard.com)
- Vendor Compliance Control
- MLS/Appfolio property status updates
- Mass Mailer and Certified Mailing Coordinator
- Customer Service first Responder

Devin McCallion, Maintenance Manager/Property Management.
maintenancewithsolutions@gmail.com
Responsibilities:
- Maintenance Input, Assigning, and Close Out
- Maintenance Responder & Coordinator
- First Emergency Responder
- Move in Photos/Maintenance Condition
- Move Out Photos and Maintenance Coordinator
- Billing Processor for Management, not HOA
- Bid & Estimate Coordinator
- Key Coordinator
- Utility Coordinator
- Vendor Document Auditor

Site Inspector
- Schedules onsite condition reports with tenants
- Creates and documents condition reports for each property
- Ensures any items of concern are given to the manager/maintenance coordinator

Peggy Marlowe, Bookkeeper.